FAQ

Wondering how to use the reusable gift wrap with the ribbons attached to it?
No problem! There's an instructional video that you can check out here!

 

Did you like your purchase? Would you like to leave a review?
I would be extremely grateful for your feedback!
You can leave a Google Review here.

 

Can you tell me more about your packaging?
Of course!
The clear cellophane bags that are sometimes used are made from wood cellulose and are backyard compostable, as are any stickers used on them, which are made from sugarcane.
The paper packagine around many of the products is recyclable, and recycled. It is sourced from a small business that has been water powered since 1922.
Shipping materials are often re-used, or if your product comes in a gray poly envelope, they are designed to be re-used with a second adhesive built right in, and then they are recyclable with soft plastics (this can usually be found at the entrance to grocery stores.)

 

So I have a frequent shopper card but it says that I can only use it for in-person purchases... I'd like to order online. What do I do?
The reason for the restriction is that I haven't yet figured out how to mark off your purchase on the card if you're ordering online. BUT, if you would like to order online and have a frequent shopper card, just drop me an email and we'll figure things out. If I can link your orders to your shopping profile, we should be able to keep track of things and make sure to apply appropriately. I don't want to keep you from your rewards, I simply haven't figured out the logistics yet, so please bear with me and we'll figure it out!

 

There was a cat hair in my package... what's up with that?
There are feline sewing helpers regularly present in the sewing studio, so all Greener Gift products are very much not from a pet free location. Every effort is made to send packages free of cat hair, but we feel it's important to inform you in case you or your customers have severe allergies. 

Answers to more Frequently Asked Questions are being added as they are asked. Stay tuned for more!